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Customer Service; Finance - Mortgage CSR II

Category:Customer Service; Finance
Job Title:Mortgage CSR II
Date Added:2011/07/21
Job Description:Responsible for providing world-class service to customers in an accurate, efficient, and professional manner. Document all calls in the customer service workstation and evaluate each account to determine if further research is necessary. Once the determination is complete, the Customer Relations Specialist is responsible for tasking the research to the appropriate department for resolution of the issue. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
Requirements:= High-School Diploma or equivalency is the minimum education requirement
= Ability and willingness to work as needed (e.g., work early, work overtime, etc)
= Ability to work in coordination or cooperation with others (i.e., work as part of a team).
= Ability to read, interpret, and retain a wide variety of information.
= Ability to solve problems by asking probing questions.
= Ability to communicate clearly and concisely, both verbally and written.
= Ability and willingness to orally communicate or explain problems, issues, procedures, or instructions,
= Ability to handle high volume call demand.
= Ability to handle difficult customer situations.
= Advanced knowledge of PC and Windows software.
= Ability to key a minimum of 30 wpm.
= Ability to multi-task.
= Advanced knowledge of the mortgage banking industry including investor guidelines.
= Excellent interactive skills.
= Ability to instill confidence in others.
Location:US only please
Contact:Visit: http://jobs.metlife.com/us/new-york-state/mortgage-and-real-estate/jobid1602388-mortgage-csr-ii?apstr=%26src%3DJB-11560
Comments:About company: http://www.metlife.com

Customer Service; Sales or Marketing Job Title: Telemarketing - Outbound & Inbound

Category:Customer Service; Sales or Marketing
Job Title:Telemarketing - Outbound & Inbound
Date Added:2011/08/07
Job Description:At a time when jobs are scarce, gas prices are soaring through the roof and credit is tight, you can take control over your finances by partnering with Tenant Choice. Partnering with Tenant Choice is a great way to earn income.
(Independent) Program Managers:
Tenant Choice is seeking out focused and self motivated individuals to bring on board as independent Program Managers. You can achieve your personal & financial goals working from home; helping families improve the quality of their lives! Do you enjoy helping people? Come join our team! Work up a few hours a week with excellent earning potential up to $28k + per year. Telemarketing – (Outbound & Inbound) commission based…
Benefits:
•Work from home
•No start up investment
•Unlimited earning potential
•Incentives programs
•Conference call training and more
•No experience necessary
Requirements:Requirements:
•Motivated self starters
•Strong work ethic
•Enjoy helping people
•Basic computer skills
•Good communication skills
•Must have internet access
•Must have phone service
•Flexibility with working mornings and evenings to reach customers
•Frequent communication with landlords / agents / investors
•Ability to build relationships which is essential to this position
Salary Wage:Please see description
Contact:To apply respond to donnakidd@tenantchoice.net

Appointment Setter Needed (Work from Home)

Category:Customer Service; Sales or Marketing
Job Title:Appointment Setter Needed (Work from Home)
Date Added:2011/08/21
Job Description:We are a financial consulting firm based out of New York, we are looking for someone with sales and telemarketing talent to assist our company with making B2B cold calls to local businesses on a weekly basis to schedule appointments.
We will provide a list of company contacts and phone numbers of potential prospects to contact.
We would like someone to contact these potential prospects to set up an appointment for one of our sales associates to conduct presentation of our company services.
We will provide all the necessary tools and resources need to achieve our goals.
We are expecting a long term business relationship with the suited individual we intend to work with, we have several projects. We would like to start on a short-trial basis and if everything works out we would like to continue on a long term basis.
Requirements:= Must have well-spoken professional,
= English-American speaking phone skill
= Previous cold calling experience
= Sales experience
= Must be confident on the phone
= Must have computer with high speed internet access
= Ability to work independently
= A quiet work area.
Job Term:THIS IS A PART TIME ~ WORK AT HOME.
MUST BE AVAILABLE TO WORK: MONDAY - THURSDAY (3-4 hours per day) 8:30AM - 11:00AM
Salary Wage:To start you will be paid $25.00 per confirmed appointment, once trial period has ended, you will receive an hourly salary ($8-$10) plus bonus for each confirmed appointment.
Contact:For consideration please email your resume and cover letter with details of your appointment setting and/or telemarketing experience to bnmservices@gmail.com or fax: 866-334-1988