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Customer Service; Finance - Mortgage CSR II

Category:	Customer Service; Finance
Job Title:	Mortgage CSR II
Date Added:	2011/07/21
Job Description:	Responsible for providing world-class service to customers in an accurate, efficient, and professional manner. Document all calls in the customer service workstation and evaluate each account to determine if further research is necessary. Once the determination is complete, the Customer Relations Specialist is responsible for tasking the research to the appropriate department for resolution of the issue. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
Requirements:	= High-School Diploma or equivalency is the minimum education requirement = Ability and willingness to work as needed (e.g., work early, work overtime, etc) = Ability to work in coordination or cooperation with others (i.e., work as part of a team). = Ability to read, interpret, and retain a wide variety of information. = Ability to solve problems by asking probing questions. = Ability to communicate clearly and concisely, both verbally and written. = Ability and willingness to orally communicate or explain problems, issues, procedures, or instructions, = Ability to handle high volume call demand. = Ability to handle difficult customer situations. = Advanced knowledge of PC and Windows software. = Ability to key a minimum of 30 wpm. = Ability to multi-task. = Advanced knowledge of the mortgage banking industry including investor guidelines. = Excellent interactive skills. = Ability to instill confidence in others.
Location:	US only please
Contact:	Visit: http://jobs.metlife.com/us/new-york-state/mortgage-and-real-estate/jobid1602388-mortgage-csr-ii?apstr=%26src%3DJB-11560
Comments:	About company: http://www.metlife.com

Customer Service; Sales or Marketing Job Title: Telemarketing - Outbound & Inbound


Category:	Customer Service; Sales or Marketing
Job Title:	Telemarketing - Outbound & Inbound
Date Added:	2011/08/07
Job Description:	At a time when jobs are scarce, gas prices are soaring through the roof and credit is tight, you can take control over your finances by partnering with Tenant Choice. Partnering with Tenant Choice is a great way to earn income. (Independent) Program Managers: Tenant Choice is seeking out focused and self motivated individuals to bring on board as independent Program Managers. You can achieve your personal & financial goals working from home; helping families improve the quality of their lives! Do you enjoy helping people? Come join our team! Work up a few hours a week with excellent earning potential up to $28k + per year. Telemarketing – (Outbound & Inbound) commission based… Benefits: •Work from home •No start up investment •Unlimited earning potential •Incentives programs •Conference call training and more •No experience necessary
Requirements:	Requirements: •Motivated self starters •Strong work ethic •Enjoy helping people •Basic computer skills •Good communication skills •Must have internet access •Must have phone service •Flexibility with working mornings and evenings to reach customers •Frequent communication with landlords / agents / investors •Ability to build relationships which is essential to this position
Salary Wage:	Please see description
Contact:	To apply respond to donnakidd@tenantchoice.net

Appointment Setter Needed (Work from Home)

Category:	Customer Service; Sales or Marketing
Job Title:	Appointment Setter Needed (Work from Home)
Date Added:	2011/08/21
Job Description:	We are a financial consulting firm based out of New York, we are looking for someone with sales and telemarketing talent to assist our company with making B2B cold calls to local businesses on a weekly basis to schedule appointments. We will provide a list of company contacts and phone numbers of potential prospects to contact. We would like someone to contact these potential prospects to set up an appointment for one of our sales associates to conduct presentation of our company services. We will provide all the necessary tools and resources need to achieve our goals. We are expecting a long term business relationship with the suited individual we intend to work with, we have several projects. We would like to start on a short-trial basis and if everything works out we would like to continue on a long term basis.
Requirements:	= Must have well-spoken professional, = English-American speaking phone skill = Previous cold calling experience = Sales experience = Must be confident on the phone = Must have computer with high speed internet access = Ability to work independently = A quiet work area.
Job Term:	THIS IS A PART TIME ~ WORK AT HOME. MUST BE AVAILABLE TO WORK: MONDAY - THURSDAY (3-4 hours per day) 8:30AM - 11:00AM
Salary Wage:	To start you will be paid $25.00 per confirmed appointment, once trial period has ended, you will receive an hourly salary ($8-$10) plus bonus for each confirmed appointment.
Contact:	For consideration please email your resume and cover letter with details of your appointment setting and/or telemarketing experience to bnmservices@gmail.com or fax: 866-334-1988

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With all that experience you have why do you want to make such low wages?

Would you like to Freelance Market and make on average $20 an hour? Join Us! Your responsibilities would be to: 1. Post ads where shown 2. Answer the responses from those ads 3. Learn and Teach a proven wealth system You will need: 1. Your own computer 2. Highspeed internet connection 3. A Phone 4. A paypal or alertpay account to get paid 5. At least 4 hours a day to work You will get: 1.Paid quickly and directly 2.All the tools you need 3. Training and coaching 4. A dedicated team for support What does it cost: Nothing $0.0 I will never ask you for money, promise! To Get Started:The Work At Home Coalition http://www.workathomecoalition.com

Virtual Sales Assistants-help Internet shoppers with online requests

Date: 2011-08-19, 11:55AM EDT
Reply to: your anonymous craigslist address will appear here

Program Overview - We act as Virtual Sales Assistants for top automotive Internet lead traffic generators and their affiliate partners. We help automotive shoppers lower their overall cost of vehicle ownership by pairing them with competitive auto dealers, lending institutions, insurance agencies and other companies servicing areas within in automotive space. We assist in this process by utilizing our predictive dialing technology and the ability to talk to hundreds of consumers per day, with the great customer service skills of our agents.

Virtual Auto Agents - We are hiring Auto Agents to follow up with consumers who have submitted a form online, looking for assistance with a vehicle purchase. We are tasked with contacting these consumers to follow up on their initial inquiry, to gather feedback about their experience thus far, and to discuss the benefits of working with one of our choice automotive affiliates. If the consumer is interested in discussing how one of our partners can assist them with finding their vehicle of choice, financing, credit assistance, insurance, etc., you will then warm transfer them to a sales professional at the respective company who will present their benefits and close the sale.

WARM LEADS -- these consumer have filled out forms online looking for additional information and assistance with a vehicle!! No hard selling is involved but the ability to gather data, to learn and discuss our services and then determine where a consumer needs assistance is essential. We take a very consultative approach to work with customers and determine exactly where they need help most, then pair them with the most appropriate service provider to address those concerns. We also do follow up to determine how the consumer is progressing with their decision and if we can be of additional assistance. Customer service is of the utmost importance with our vehicle shoppers. We hear testimonials daily on how our program is assisting consumers with purchasing vehicles and lowering their current interest or insurance rates. Our agents feel great about offering solutions to consumers who are seeking assistance with new vehicle ownership or reducing costs on their current vehicle.

This position requires INTENSE phoning in order to respond to the consumers request in a timely manner and handle our ever growing lead volume. Using our web-based predictive dialing technology, our agents average 10-15 conversations per hour and will average 2-4 warm transfers from those conversations.

Compensation and Requirements-You will be hired as an independent contractor and receive an hourly rate calculated by both the number of hours you phone and your sales performance relative to your peer group. If you phone 30+ hours and have strong phone/sales skills you will earn an average of $16-18+ per hour. Background in automotive sales, mortgage, insurance sales, credit counseling, collections, outside sales or on an outbound dialer in a sales roll is REQUIRED! To clarify....only individuals with the stated background above OR extensive experience on an outbound dialer will be considered for this position!!!

We have both full and part time shifts. We require a minimum of 25 hours per week but you can pick more if you choose. The schedule is flexible, you can pick the days and hours you want to work but you are responsible to log in and cover the shifts you request.

~ Our agents telecommute! We require a quiet home office with high speed cable or DSL Internet (due to our web based dialing technology, wireless, air cards and satellite will not work).
~ It is also necessary to learn our web-based software and keep detailed notes and the results of each conversation.
~ A pleasant phone voice and excellent communication skills are a must!

~ You will also need to learn some basic industry terminology and will have access to notes and web pages to facilitate your conversations with the consumers.
~ We are responding to consumer inquiries so there is no cold calling. However, we are looking to identify the customers who will benefit from our partner's various offers. You must be assertive enough to present our offer, yet consultative, helpful and results oriented with a competitive attitude.

If you can manage a large database of consumer leads, enjoy helping people making positive changes and have great organizational/marketing skills you will be very successful at this position.

If you excel in this position, we offer the opportunity for rapid advancement to management with the option to build and/or manage your own team of agents and earn bonuses on their performance. We are a very progressive company that is growing quickly and we recognize top performers. We are always looking for talented, team players with a great outlook and ideas to share and are willing to compensate well for it.

Please respond with a resume OR an outline of your job experience and your availability. If you are considered for this position we will email you a detailed overview, an outline of the pay plan and instructions on next steps in our interview process. Due to the extreme number of applicants for this work from home position, not all inquiries will receive a response. If we are interested, you will receive a follow-up email within five days.

We call on consumers in all 50 states and our calling hours are from 9am - 10pm EST; we have all shifts available. Our lead volume continues to grow and we are looking for agents who are able to start ASAP!

Please give us a call at our corporate office 248-871-3300 Reference# 3307

About the Author

The author is a homebased human resource consultant searching for candidates to fill potential positions.

My Mission Statement:To help people start an Online Career as an Online Marketing Consultant by providing them the tools, the education, the training and the system that is necessary for their success! No Fee's, No Cost's or Quota's. Just work , work and more work. asKaren.com
248-871-3300 ext 3307

My name is Karen Peyton, Social Media Manager and CEO of asKaren. My family and friends would “Ask Karen”. since I was known as a problem solver. It was my hobby for over 20 years until someone said "I will pay you" and the rest is history.

A Dedicated and innovative problem solver with professional organization skills, which maximizes technology and time. Excellent first impression and always ready with a solution

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